Okra app errors

An overview of all errors you might encounter when initializing or using the Okra app.


The Okra app returns errors both on the front-end, and via the onError callback. Check out the Callback events for more details about the onError event.

List of errors

Error CodeMethodMessage
INVALID_REQUEST 1000ValidationValidation failed, please confirm credentials and try again.
ERROR CODE 1002Transactions Fetch ErrorUnable to fetch transactions. Please try again.
ERROR CODE 1003Balance Fetch ErrorUnable to fetch balance. Please try again.
ERROR CODE 1004No PlanVisit the Plans page to select a plan.
ERROR CODE 1005Wallet Insufficient CreditsVisit the Wallet page to top-up your wallet.
ERROR CODE 1006Invalid API credentialsPlease visit the API keys page to get your API credentials
ERROR CODE 1007Plan expired, or Free Calls ExhaustedYou can check and upgrade your plan here. If you have used up the available 100 free calls in your plan, top-up your wallet here.
ERROR CODE 1008Data ExtractionData fetched was not available on selected Bank - Please Retry.
ERROR CODE 1009ValidationValidation error, please confirm credentials and try again.
ERROR CODE 1010Invalid TokenYou entered invalid token credentials, please check your token and try again.
ERROR CODE 1011Invalid Security QuestionYou entered an invalid secret question answer, please try again.
ERROR CODE 1012Process KilledYour session was terminated due to inactivity, please retry.
ERROR CODE 1013Insufficient Credits - Direct DebitThere are insufficient credits in this account to make this debit.
ERROR CODE 1026SLA ErrorYou are yet to sign your SLA, please reach out to the Sales team for help.

Sample error response

{
  "type": "error",
  "status": false,
  "code": 1013,
  "method": "Insufficient Credits - Direct Debit",
  "message": "There are insufficient credits in this account to make this debit."
}

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