Support
Check out the different channels that you can use to get direct support from the Okra team. Get in touch if you need information or if you get stuck with your integration.
Developers
The answers to the most common questions that might pop up during an integration process can be found in the developer documentation. Make sure that you go through the onboarding pages and get familiar with the API reference.
If you come across a topic in the documentation that you find hard to understand, or if you cannot find an answer to your question in the documentation, get in touch and let us know!
Non-technical customers
If you are interested in Okra's services and have questions, reach out to Okra's sales team! They can help you understand what Okra does and provide answers to your questions.
Report an issue
If you run into something unexpected during your integration or after your product goes live, report the issue through any of these channels:
Via email
Send an email to directly to Okra's support team. To speed things up, make sure that you explain the issue in as much detail as possible.
Via the Support portal
You can open a ticket on Okra's Support portal if you bump into technical issues during your integration.