Onboarding

Building the impossible with Okra begins with your onboarding. This guide takes you through the necessary steps to get you started with using Okra’s services.


Create your account

As a first step, you need to get in touch with the Okra team at sales@okra.ng. This enables you to access the Okra Dashboard, which is a toolbox that enables you to manage your account and your user data. It is where you can find your API keys, and also where you can get insights into all the data that flows between the Okra APIs, your customers, and their banks.

The dashboard requires verification for the email you register - make sure that you confirm your email address.

Complete compliance

After you’ve verified your email address, you can start signing up your business via the Okra Dashboard. This compliance process has 4 steps:

  • Company info: provide your company name, its RC number, and select the country of registration. The dashboard verifies your RC number before you can continue.
  • Registration documents: upload your company’s CAC certificate, and a proof of your company status on the CAC platform.
  • Business profile: select your industry, provide your business’s name, and write a short summary about what your business does. Creating this business profile helps Okra provide more accurate support in case you need help.
  • SLA: the last step is to accept Okra’s Service Level Agreement. You can request a copy of this agreement to your email address. Once you agree to the terms, you can launch the dashboard and start building.

Top up your wallet

Okra uses wallets to handle payments for the services and products that you use. For example, Okra debits your wallet after your subscription fees, and certain API calls in the production environment.

Things to know about your wallets:

  • Okra’s wallets use credits, and the rate of 1 credit is fixed at 1 USD.
  • Okra provides separate wallets for each business that you have. This enables you to select different payment plans for each of your businesses in a way that suits your needs.
  • The Okra API returns API receipts in the response body for each billed API call. Read more about API receipts here.

Managing your wallet

Use the dashboard to directly manage your wallet. Through the dashboard, you can:

  • Check your wallet’s credit balance
  • Top up your wallet via secure card payments
  • Set up automatic top-ups to ensure uninterrupted service for your applications
  • Set up notifications to keep you informed about your credit balance

You can also interact with your wallets programmatically. Visit the API reference for more details.

Start building

As soon as your onboarding is done, you can start leveraging Okra's API to retrieve up-to-date information in real time, and in a secure manner.

Visit the API reference to understand how to interact with Okra's API.

Need help?

  1. If you have any questions about Okra's products or way of working, get in touch with the Support team.
  2. If you have technical questions or want to open a ticket, visit Okra's Support portal.

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